![]() Identity Verification (Reverse Phone Lookup). ![]() This check applies primarily to smaller business entities. HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. We use 3rd party data sources to check the principal/owner of the business for liens placed against them. We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. We require coverage for hundreds of services.įor business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. HomeAdvisor checks to see if the business carries the appropriate state-level license.Īs a part of our screening process, we encourage professionals to carry general liability insurance. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? It's clear that Horizon highly values the customer experience and I'm glad I went with them. The completed job was documented in photos that were sent to me with the invoice. There were a few hiccups that were nobody's fault but slowed the work on system installation day and they had to schedule a follow-up day the next week to finish the work. When it came to the install, every crew member on-site at my home was respectful, professional, and kind. The end of the second visit was when I actually got the quote, and the rep negotiated an additional "same-day decision" discount that sealed the deal. The quote process took two visits: one with a sales rep who measured my rooms, took notes, and talked about the likely equipment, and then a second visit that included an installation supervisor who confirmed the equipment needs and worked out how to overcome a few complexities for the install. Everyone I've spoken to on the phone at the contact center has been clear and friendly. I needed a new ductless heating/AC system, and Horizon Services was not the cheapest of the quotes I got but they stood behind their work with a 5-year warranty on both parts AND labor, which nobody else offered. Related Services Available from Other Pros Find hiring guides, material costs, expert advice, how-to's and more.
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